Support
FAQ
Can’t find what you need? Our contact page is a message away.
Orders
How do I track my order?
Sign in and open Account → Orders to see status, or use the tracking link in your shipping confirmation email.
Can I change or cancel my order?
Reach out through the contact page as soon as possible. Once an order is fulfilled we may not be able to change it, but you can always request a return after delivery.
Shipping
Where do you ship?
We currently ship within the United States. Standard is $7 (2–3 business days) and Express is $15 (24 hours).
When will my order ship?
Orders are processed on business days. See our shipping policy for full details.
Returns
What is your return window?
You can request a return within 30 days of delivery for unworn items with tags. Start from Account → Orders → Request a return.
How are refunds issued?
Once we receive and inspect your return, we refund your original payment method. See our returns & refunds policy.
Sizing
How do your sizes fit?
Most pieces run true to size. Youth and adult ranges are labeled separately; check the product page for fit notes.
Payments
What payment methods do you accept?
We accept major cards and wallets through Stripe. Your card details are handled securely by Stripe — we never store your card number.
Products
An item is out of stock — will it come back?
On the product page, choose the sold-out size and enter your email to get a back-in-stock alert when it returns.
Promotions
How do I use a promo code?
Enter your code in the promo field in your bag. Eligible discounts apply automatically to qualifying items.